Safety Report: Scam Alert: Company named "Online Seller" shown on Facebook to be Clarks Shoes Outlet, Ipswich, UK
1 year ago
Ipswich, England, United Kingdom
On 18th July 2023, I ordered a pair of Clarks tan leather moccasins from 'Clarks shoes outlet" advert shown on Facebook. It was marked as a trusted store and I paid £31.19 (including postage). Two weeks later I received a plastic wrapped package and found inside a pair of cheap styled 'Crocs' in dark orange. I sent an email on 31st July to the company as detailed on their advert pointing out their error, also sending photographs of what I had received and the packaging showing their address (as shown above in scammer info box) on that date. On 4th August, I received 2 pairs of black thick sole and heeled cheap sandals. Again I sent an email to the company on that date and complained. I requested a full refund. I have not received the refund due to me so I have notified my bank of this scam. I am not sure at this point if my bank will be able to help. I attach photographs and packaging of first item received a pair of (orange cheap Croc style) sandals and second pair of poor quality, thick sole and heel, black sandals plus packaging.
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