Safety Report: nuu derma collagen anti aging cream, Mexico
1 year ago
Mexico
I did a Facebook trial for $6.95 for 7day trial = 30 day supply. It offered their face serum at $6.95 and $2.00 off if you pay with Mastercard.All 7 day trials I've tried you must cancel by the 7th day of trying product.
Nope, 7days later and I hadn't yet received the product, yet had 2 pending charges of $119.95 each.
Called and they said it was 7 dys since order. Wouldn't refund me even the second charge they said must be I ordered 2x-I most certainly did not.
After much complaint, I am told they can refund me $41.
Website is in Spanish.
Very upset. They do not clearly put in written this auto ship and 7day from order info. How is it a trial if you cannot even return it and are forced with charges for full product before getting trial
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This company did the same exact thing to me. My credit card company is saying they will do an investigation but not sure if I'm going to get a refund. I had to close my card.
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anonymous32505
This is a total scam. Do not fall for their $6.95 just pay for the postage deal. I don't recall anything about notifying them within 6 days if you like the product or not. When I opened the package I thought it was weird that there was no invoice or advertising or anything in the package. I honestly didn't even want to try the products and I didn't. It was about probably 8 or 9 days later I was checking my credit card account and noticed 2 charges for $119.95. Moisturizer and eye pump. When I called they informed me of the 6 day reporting thing and I told them I never saw anything of the sort. Long story, but they still charged me and I told them to not send anymore product to me. Very RUDE !! I have never dealt with such horrible people, ever !!! BEWARE !!!!!! I had never heard of this company before and I thought it was like a try their product sample for the postage only thing. Suprise, I was totally wrong. I would never pay $119.95 for any kind of face cream or eye cream plus have a monthly recurring bill ??? NOT !!!